Classic, comfortable hotel with friendly and helpful staff. Breakfast was very good with a wide choice. Room was lovely and comfortable. We liked the bed (on the soft side if that's of interest). Everything impeccably clean. Royal Albert Hall, V&A and other museums nearby. Bus and underground are close. We would stay here again certainly!
Nadja
mars 2025
Location was excellent, great sized room recently renovated so spotless clean and modern technology for operating lights, AC etc. charging points beside each of the three beds. Bar in hotel very expensive. They are still renovating and this hotel but other than a note under the door to say water would be off fir a couple of hours one day and the lift stopping on a wrong floor where we could see extensive renovations being done we never noticed or headd anything. Staff were very friendly particularly the porters at the front door who were ready to assist with luggage, umbrellas and directions. Will definitely stay here again .
Colley
avril 2025
The hotel is at the Queen's Gate which is about a 10-15 minute walk from the South Kensington tube station on the Piccadilly and the District and Circle lines. There are plenty of restaurants and supermarkets around the station therefore we didn't have to worry about food. The hotel is also surrounded by museums and the Imperial colleague is right opposite to the hotel. Walking to the National History Museum is just 10 minutes. The area is generally safe and quiet. We were booked into their triple room where there are 3 single beds which is super rare for hotels in London. The room is extremely spacious and we still have a lot of rooms to move around even with 3 big suite cases lying on the floor.
Ka
juillet 2024
The hotel is located in one of the most beautiful areas of London with safe and elegant surrounding. The room was big and very bright, with a modern style and new appliances. It looks like just freshly renovated. The beds were very comfortable and the isolation with respect to the other rooms was very good. Water was provided every day. The bar was also cosy. The personnel was very kind and helpful, a particular mention to Joshua. Around the area there are some of the most important museum and beautiful hide park. The area is wells served by bus or metro (10 minutes walk). It is not in the most central part of London and therefore you have less restaurants but still enough choices in several directions, some very close or maximum 10 minutes walk. Overall I would definitively recommend it.
Claudia
mars 2025
The location of the hotel was great. The tube stations were really close, there are quite a few restaurants and bars close-by, although the street of the hotel itself is quite. Hyde Park and the Royal Albert Hall are also very close, so very convenient. The staff was very welcoming, and the room was spacious, full of light and comfortable.
Mélodie
mars 2025
Room was great, staff were great, especially the bar staff in the evening. We had complimentary pints :)
Alex
janvier 2024
The staff were amazing. Couldn’t do enough for us. Really polite,friendly and helpful.
Alison
octobre 2024
Ideally located for The Royal Albert Hall (around a 10 minute walk) and just a short walk (around 20 minutes) from other local attractions (The V&A Museum, Harrods etc). Very well appointed room, (we had room 311, which was the twin room with street view) which was very comfortable and clean. The bathroom had under floor heating. All the controls for lighting, heating etc were on a digital control panel. All the staff were polite, courteous, helpful and cheerful. The breakfast was buffet style, which had a wide range of food to choose from, form plain toast to a full English breakfast and everything in between. The food was cooked to perfection and very tasty. There was an extra menu, too. The dining area was spotlessly clean and never felt crowded. There was an option to take away coffee and pastries from the breakfast, too. Just ask the staff for a take away bag and fill it up.
Sharon
novembre 2024
Great location, lovely room, we were upgraded and it was beautiful and very modern. Really clean.
Bev
décembre 2024
Staff very friendly, nothing was to much trouble, lovely ambience. Excellent breakfast . Very comfortable beds. It was great that we could leave our luggage to enjoy another day around London and collect our luggage later .We were very impressed, we will definitely stay again.. Thank you
Susan
décembre 2024